Frequently Asked Questions
Everything you need to know about shopping with Hush Canada
Where does Hush Canada ship from?
All orders are processed and shipped directly from our distribution centers across Canada to ensure the fastest delivery times for our customers.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, Hush Canada focuses exclusively on serving customers within Canada to provide the most reliable shipping rates and delivery speeds.
How do I contact customer support?
Our support team is available Monday through Friday via our website's live chat or by emailing support@hushcanada.ca.